Step By Step Guide For Making A Secure Online Purchase

If you are not accustomed to buying online, here is a simple, easy to follow, step by step guide to making your purchase.

If at any time during this process you require help or further information, please do not hesitate to contact us on 0191 4147293. Our lines are open 9.30 am to 5.30 pm Monday to Friday, 9.00 am to 5.00 pm Saturday & 10.30am to 4.30 pm Sunday.

View the menu running across the top of the home page, then click on the item type you require, alternatively scroll down the home page & select a specific supplier for the product area you are interested in - single click on your selection.

Below the image you will find the product range main i.e. mattress / bedstead - single click on your selection, will bring up the complete range of products of that type, you can then scroll through by price or use the search box on the left.

When you have found your product, click on it. The page that opens will give you everything you need to know about the product including size options, colour options, add on options etc. & lower down delivery detail & options.

Once you have finalised your selection click ‘add to cart’ & you will be taken to the shopping cart page where you can review your product detail, the price & any discount if applicable at the time.

Should you want additional items please click the box continue shopping. & re-follow the above note.

Once your purchase is finalised click ‘proceed to check out’.

You will now be required to complete all the relevant information, through billing detail, shipping detail, & payment method.

Please phone us on 0191 4147293 should you be having difficulty, or would prefer to place the order over the phone.

Note: Pocket sprung beds & mattresses - The spring count shown on each product relates to the number of individual springs within a 5'0 (150cm) mattress, other sizes are pro-rata. In some cases a spring count may relate to the combined pocket springs in both the mattress & the base. This is the standard used by all UK bedding manufactures.

Note: Bedstead / Bed Frame sizes - The bedding industry standardised sizes are 2'6 (75cm) 3'0 (90cm) 4'0 (120cm) 4'6 (135cm) 5'0 (150cm) & 6'0 (180cm). Models from 2'6 (75cm) to 4'6 (135cm) take a 6'3 (190cm) length mattress, 5'0 (150cm) & 6'0 (180cm) models take a 6'6 (198cm) length mattress. The bed frame sizes shown relate to the mattress size they take, but the actual bedstead sizes will be larger in both the width & length.

Note: Headboards are not supplied with a bed unless stated or you select a headboard option. After Checkout you will need to log in or register, complete the required details & then choose your payment method.

We accept credit card payment which process via Sagepay which is Security Encrypted ; alternatively you can call us to place your order over the phone. Please do not email us your credit card details.

Note: The billing name & address must be the name as shown on the credit card & the address that your credit card statement is sent to. If you require the goods to go to an alternative address, please use the delivery address option. Your purchase will appear on your card statement as 'BEDS4U LTD'. We accept Visa, Mastercard, Maestro, Visa Electron, Solo but not American Express.

You will be required to enter your Card Number, Card Type, Name of Card Holder, Expire Date & 3 Digit Security Number (CVV3). All items are charged to your card immediately after your order is confirmed. You will then receive a confirmation of payment which is automatically sent to your email address. We do not store personal or credit card details, once your order is processed; all your details are deleted.

Cardholders can expect a response to email & telephone enquiries within a maximum of 48 hours.